Terms & Refund Policy
These terms are here to create clarity around bookings, delivery expectations, cancellations, and payment-related questions so the coaching experience stays fair and professional for everyone.
All services booked through the Satya Fitness website are subject to availability. A booking is considered confirmed only after successful payment and any follow-up scheduling communication required to lock in time, location, or program start.
Service delivery may vary by format, including Personal Training, Bootcamp, and Work Out With Me sessions. Specific scheduling, council-gym location details, and operational requirements may be confirmed after purchase.
Refund requests are assessed case by case. Where a session or program has already commenced, partial or full refunds may not be available. If Satya Fitness is unable to deliver a booked service, an alternative arrangement, credit, or refund may be offered where appropriate.
Clients should provide as much notice as possible for any scheduling change. Repeated late cancellations or missed sessions may result in forfeited bookings depending on the service type and scheduling agreement confirmed after purchase.
By booking a service, you confirm that you are participating voluntarily and understand the physical nature of training. You are responsible for disclosing relevant health conditions, injuries, or limitations before participation.